FAQ

Have questions?  Please see below!

Why choose Common Energy?

Common Energy enables you to lock in savings on your utility bill and lower your carbon emissions. Best of all, you can sign up for free in a matter of minutes. The only thing you need is your utility account number!

How much will I save?

Savings ranges between 8-20% depending on the project and where you are located. Unlike other energy providers, this savings is contracted, meaning you will Always save with Common Energy, always. Savings over the lifetime of a clean energy project ranges between $2,500 and $5,000.

What is my environmental impact with Common Energy?

You will prevent between 6,000-15,000 pounds of carbon emissions each year, depending on your utility and your electricity usage. Over the lifetime of a project this equates to preventing 120,000-300,000 pounds of carbon emissions. This is a direct reduction of emissions and pollution in your community!

How does Common Energy source its clean energy?

We partner with project developers in your community to activate clean energy projects and connect this energy to the electrical grid.

Is the energy really clean?

Yes! Unlike many companies who advertise “clean” energy and then buy renewable energy credits (RECs) on your behalf, Common Energy enables new clean energy projects to reach the grid (i.e., “additionality”). This electricity is sourced directly from solar, wind and hydroelectric projects in the community.

How does the program work?

Simple. Many U.S. states are encouraging more clean energy to be connected to the grid. To encourage people to sign up, each subscriber receives energy credits on their existing utility account. These credits lower your energy cost each month.

What happens after I sign up?

Once you sign up we notify your electric utility that you would like to receive clean energy from a local project and configure your utility account so we can send you one, integrated statement showing the savings. Once your account is connected to a project, you will receive clean energy credits on your electricity bill each month, lowering your energy cost. At the end of each month, Common Energy will send you one, unified Statement of Savings, showing your original energy cost, your savings with the program, your new, lower invoice, and your environmental impact.

How long does the connection process take?

Getting connected to a clean energy project typically takes between 4 and 8 weeks, depending on your utility. If you sign up in the winter, you may need to wait until the spring until a new project is built and connected.

Why does Common Energy need my bank account information?

Once you are connected you will no longer receive an electricity bill from your utility. Instead, you will receive a new, lower invoice from Common Energy showing the original amount and your savings. Common Energy will draw this amount from you, and pay your utility on your behalf. You simply pocket the savings!

What happens if I move?

If you are planning to move, please let us know by emailing us at support@commonenergy.us. If your new home is located within the same utility area, your Common Energy agreement and savings will simply move with you, just give us the new utility number. If your new address is outside an area we serve, please provide us with 90 days notice and you can cancel with no cost.

I have a few other questions, can we talk?

Sure! You can communicate with us directly with the chat button on the right, over the phone at (844) 899-9763, or email at hello@commonenergy.us.