Have questions? Please see below!
Most customers save about $5–$10 each month. When you subscribe with Common Energy, you receive clean energy credits that lower the electricity charges on your utility bill. You pay a discounted rate for those credits, so your total cost ends up being less than what you would have paid otherwise.
By subscribing with Common Energy, you help prevent 6,000–15,000 pounds of carbon emissions each year, depending on your electricity usage and utility. Over the 20-year lifetime of the solar project, that can add up to 120,000–300,000 pounds. This means less pollution and cleaner air in your community—all without installing anything on your home.
Community solar projects generate clean electricity that flows into the local power grid. When you join the program, the energy produced is tracked, and each month you receive credits on your utility bill based on how much clean energy is generated on your behalf. These credits lower the amount you owe and are the key benefit of participating—no changes to your utility or home required.
Getting connected to a community solar project usually takes 4 to 8 weeks, depending on your utility and project availability. If your assigned solar project is still under construction, it may take a longer. You’ll be notified once your connection is complete and credits begin appearing on your utility bill.
When you participate in community solar, your utility bill is reduced through clean energy credits. Common Energy collects payment for these credits so we can compensate the solar project for the clean energy you received. If Utility Consolidated Billing is not offered with your solar project, we handle this separately from your utility—so we need your payment information to complete the process securely.
If you're planning to move, just let us know at support@commonenergy.us. If your new home is within the same utility area—or another area where Common Energy operates—you can continue in the program. Simply send us your new utility account number. If you’re moving outside of our service areas, please give us 90 days’ notice.
Common Energy sometimes works with outreach teams who go door-to-door to raise awareness about community solar. These representatives help verify eligibility and answer questions in person. If you're ever unsure about a visit, you can always contact us by phone at (844) 899-9763 or email hello@commonenergy.us to confirm.
